Answered by Saba Bosuener, remote travel agent
I think it's becoming easier and easier for leisure travellers to look into options themselves since there are so many platforms for you to perform your own search. It all depends on the time you have and whether you enjoy those kinds of things.
What my company is doing with corporate travel planning is pretty smart. It takes the issues away from the hiring company's department that would usually handle these trips and puts it in the hands of a company whose sole focus is to make sure both parties are content with the procedure.
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